Booking Conditions

Service role and scope

kynorevaltrix.com LLC acts only in the role stated in the relevant offer. Unless expressly confirmed otherwise, the site should not be understood as a statement that kynorevaltrix.com LLC is a licensed tour operator. Travel services may be arranged as an agency or intermediary service with third-party airlines, hotels, transfer providers, insurers, guides, or other suppliers.

Supplier terms may apply in addition to these conditions.

Pricing and inclusions

Displayed prices, if any, are indicative unless marked as final. Price calculation may depend on travel dates, season, exchange-rate changes, transport availability, room category, occupancy, local taxes, and supplier surcharges.

The offer or confirmation must state what is included, such as accommodation, transport, meals, transfers, or excursions, and what is excluded, such as visas, insurance, city taxes, optional activities, baggage fees, or personal expenses.

Advertising and availability statements must be interpreted subject to current supplier inventory and confirmation.

Booking flow and payment

Submitting a form on this website is a request only and does not by itself create a confirmed travel contract. After submission, you may be contacted with the offer details, total price basis, payment schedule, cancellation terms, and supplier conditions.

Any contract is formed only after the required booking details are agreed and acceptance is confirmed in electronic form in accordance with the stated process.

Changes, cancellation, and refunds

Cancellation and refund rights depend on the selected service, timing, and third-party supplier rules. Non-refundable or partially refundable rates may apply. Change fees, fare differences, seasonal penalties, and administrative charges may apply where permitted by the contract and supplier terms.

Where a service cannot be fulfilled, available remedies will depend on the agreed terms and applicable consumer law.

Documents, visas, and traveller responsibility

Travellers are responsible for the accuracy of names, passport validity, entry requirements, health formalities, and compliance with transit and destination rules. Any visa assistance, if offered, is support only and not a guarantee of visa issuance.

Excursions, resort facilities, and local services may be subject to separate operator conditions and operational changes.

Provider and complaint contact

kynorevaltrix.com LLC
Unit 14, Horizon Business Center, 28 Velyka Vasylkivska St, Kyiv, 03150, Ukraine
Email: contact@kynorevaltrix.com
Phone: +380 506 092 8283
EDRPOU registration code: 71128562

For complaints or consumer enquiries, please contact the provider first using the details above. You should also have access from the website to provider details, privacy policy, cookie notice, and terms or booking conditions before submitting any request.

Relevant legal basis: Law of Ukraine "On Electronic Commerce" No. 675-VIII of 03.09.2015; Law of Ukraine "On Tourism" No. 324/95-ВР of 15.09.1995; Law of Ukraine "On Consumer Protection" No. 3153-IX of 10.06.2023; Law of Ukraine "On Protection of Personal Data" No. 2297-VI of 01.06.2010; Law of Ukraine "On Advertising" No. 270/96-ВР of 03.07.1996; Law of Ukraine "On Ensuring the Functioning of Ukrainian as the State Language" No. 2704-VIII of 25.04.2019.